Commonly Asked Questions (FAQs)
1. Which forms of payment are accepted?
PayPal and credit cards (American Express, Visa, and MasterCard) are accepted forms of payment.
2. Do you provide free shipping?
Indeed! All orders placed within the United Kingdom are eligible for free standard shipping.
3. What is the duration of shipping?
After processing, which takes 1 to 3 business days, orders typically arrive in 5 to 10 business days.
4. Can I follow the progress of my order?
Of course! We will email you a tracking number as soon as your order ships.
5. How do you handle returns?
Most items can be returned within 30 days of delivery. Items need to be in their original packaging and unopened. To start a return, please get in touch with us.
6. How much time does it take to receive a reimbursement?
After we receive and examine the returned item, refunds are processed within seven days. Your original payment method is credited with the refund.
7. Do you offer international shipping?
We only ship within the United Kingdom at this time.
8. How do I get in touch with customer service?
Our email address is contact@Williamlockman.shop, and our phone number is +44 654 521 3365.